This document explains how to fix Microsoft Outlook “Two Folders In Your Mailbox Have The Same Name” error if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 4.38
Also Known as:
Outlook fehler code , foutcode , fejlkode , code d’erreur , codice di errore , feil kode , cod de eroare , código de error
Faulting Application Name: Microsoft Outlook <Application name>, version: 3.4.5200.91257, time stamp: 0×47823426
Faulting module name: Outlook event.dll, version: 1.6.7672.65417
Cause of Outlook Error Code ‘Two Folders In Your Mailbox Have The Same Name’
Internet connectivity issue
Microsoft Outlook internal Application Conflict
How to Resolve Outlook Error
Step 1: Disable Proxy:
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)
netsh winhttp import proxy source=ie
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
Step 2:Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases Outlook error code ‘Two Folders In Your Mailbox Have The Same Name’ should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.