This document explains how to fix Microsoft Outlook  “The Operation Cannot Be Performed Because The Message Has Been Changed” error if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2007
  • Outlook 2003
  • Microsoft Office (2013/365/2016)“]
Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 9.95
Source: Incompatible System Files
Event ID: 6341
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 2.9.3527.44505, time stamp: 0×18572091
  • Faulting module name: Outlook  update.dll, version: 9.0.2932.21108
  • Exception code: 0xc08c365a
  • Fault offset: 0xd06e328e
  • Faulting process ID: 0×168
  • Faulting application start time: 0x07bfee2b56511451
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: c7f77a73-7475-78g4-7736-3868aca8b168

Cause of Outlook Error Code ‘The Operation Cannot Be Performed Because The Message Has Been Changed ‘

  • Incompatible Internet proxy configuration
  • Junk store location is infected with active threat

How to fix Outlook Error Code

Step 1: Check Windows Firewall

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Outlook error code ‘The Operation Cannot Be Performed Because The Message Has Been Changed’  should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 02/02/2016
Solution ID: 848321

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