This document explains how to fix Microsoft Word Error code The File Is Corrupted And Cannot Be Opened Word 2016/365/2013/2010/2007 if it is not working correctly or throwing an unexpected error while opening or editing word file. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016.

The error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Office <version> 7.66
Source: Windows Update Error
Event ID: 1634
Task Category: (682)
Level: Application Level
Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore , feil kode, cod de eroare, código de error
Description:
  • Faulting application name: Microsoft Word <Application name>, version: 5.0.2308.67012, time stamp: 0×73645854
  • Faulting module name: Office event.dll, version: 1.5.5468.78610, time stamp: 0×52087836, time stamp: 0×73472460
  • Exception code: 0xc02e234f
  • Fault offset: 0xe04b337d
  • Faulting process ID: 0×322
  • Faulting application start time: 0x09afea0a74644051
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: g8c79d45-6577-17a1-2824-2633cfb2e467
Table of contents

Symptoms of Error Code

  • You will get an Error Message while opening Word file ‘The File Is Corrupted And Cannot Be Opened‘.
  • System may hang time to time
  • Microsoft Office Apps stops responding.

Cause of Error Code

  • Corrupt Core office files
  • Internet connectivity issue
  • System Level Conflict

Steps to resolve Error  “The File Is Corrupted And Cannot Be Opened Word”

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Internet Settings Configuration:

1. In Start Search box type “iexplore” (without quotes)
2. Click on “Internet Explorer”.
Open Internet Explorer3. Goto Tools and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.

Step 2 Check if your network is behind Proxy

1. Hold Windows Key + R and Enter “CMD” (without quotes)
2. Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

Step 3 Disable Proxy

1. In Start Search box type “CMD” (without quotes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code  should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

Rate this Solution
Did this article help you?
98   0      
Last Updated: 03/01/2016
Solution ID: 424353

Recently Added Errors:

  • 30174-4 Error Code – How to Fix Steps
  • 30016-4 Error Code – How to Fix Steps
  • 30145-16 Error Code – How to Fix Steps
  • 30125-1011 Error Code – How to Fix Steps
  • 0-1011 (0) Error Code – How to Fix Steps
  • 0x302 Error Code – How to Fix Steps
  • 30126-1011 (12030) Error Code – How to Fix Steps
  • 1610612703-8 Error Code – How to Fix Steps
  • 141078 Error Code – How to Fix Steps
  • 75550 Error Code – How to Fix Steps