This document explains how to fix Microsoft Outlook ‘The Connection To The Server Was Interrupted’ error code. The error generally occurs while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
The Connection To The Server Was Interrupted Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 7.12
Faulting Application Name: Microsoft Outlook <Application name>, version: 4.5.0283.32266, time stamp: 0×45323138
Faulting module name: Outlook error.dll, version: 7.2.0683.17138
How to Resolve Outlook Error ‘The Connection To The Server Was Interrupted’
Step 1: Check Windows Firewall
1. In Start Search box type Windows Firewall
2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off”
4. In Private network Setting, select “Turn off Windows firewall (not recommended)”
5. Do the same for Public Network Setting.
6. Press OK. Note: After the issue is resolved you must turn the Windows Firewall on.
Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases Outlook error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.