This document explains how to fix Microsoft Windows error code (0xc0000142) if it is not working properly or throwing an error while installing, updating or upgrading Windows.

The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 24 updates
Error(s) found: Code (0xc0000142) Windows update encountered an unknown error.

This solutions applies for following version of Microsoft Windows:

  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Error (0xc0000142) Windows Update Overview
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: MicrosofWindowsUpdateError5702.log
Source: Service Control manager
Event ID: 9843
Operating System
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10
Level: Critical Error
User: User
Description:
  • Faulting Application Name: Window Update Manager , version: 1.1.6431.67718, time stamp: 0×64471659
  • Faulting module name: Windows  error.dll, version: 9.5.6239.15623
  • Exception code: 0xe04g234c
  • Fault offset: 0xc04d773e
  • Faulting process ID: 0×055
  • Faulting application start time: 0x800b5d25689058
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Windows\System32
  • Report ID: e5e84g13-7268-53d3-9194-1352beb3b112
Also Known as
  • WindowsUpdate_0x4004f00c
  • (0xc0000142)
  • WindowsUpdate_(0xc0000142)e
  • (0xc0000142)e
  • 0x(0xc0000142)
  • fehler code `, foutcode (0xc0000142), fejlkode (0xc0000142), code d’erreur (0xc0000142), codice di errore (0xc0000142), feil kode (0xc0000142), cod de eroare (0xc0000142), código de error (0xc0000142)

Cause of (0xc0000142) Windows Update Error Code

  • Incompatible Internet proxy configuration
  • System DLL files conflict

How to fix Windows Error (0xc0000142)

Step 1: Check for system corruption:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow for (0xc0000142) error code
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check if your network is behind Proxy:
1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp import proxy source=ie 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

In most cases Microsoft Windows update error code (0xc0000142) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Microsoft Certified Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 07/01/2016
Solution ID: 879799

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