This document explains how to fix Microsoft Office Error code ‘The Application Was Unable To Start Correctly 0xc0000018’  if it is not working correctly or throwing an unexpected error while opening or launching office.

This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Hard
Log Name: Microsoft Office <version> 5.35
Source: Memory Fault
Event ID: 1655
Task Category: (449)
Level: Administrator
Also known as fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de erro
  • Faulting application name: Microsoft Office <Application name>, version: 3.0.2426.32978, time stamp: 0×58151710
  • Faulting module name: Office update.dll, version: 1.0.4610.83988, time stamp: 0×41565858, time stamp: 0×92528541
  • Exception code: 0xa04d353e
  • Fault offset: 0xa07f356e
  • Faulting process ID: 0×961
  • Faulting application start time: 0x05eabe9f48271836
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: d1d13c28-4493-37b4-6591-4975gdc6e191
Table of contents

Symptoms of this Error Code

  • You will get an error when launching/configuring Microsoft Office. The error may look like “The Application Was Unable To Start Correctly 0xc0000018. Click Ok To Close The Application“.
  • High memory usage
  • Microsoft Office Application Will Stop.

Cause of Error Code 0xc0000018 

  • Corrupt System Files
  • Internet connectivity issue
  • System Level Conflict

Steps to resolve Error Code 0xc0000018 

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Steps to perform Disk cleanup

1. Press Win Key + R. Run Dialog Box will open up.
2. Enter Cleanmgr and Press OK.

Step Fix 8007006E3. Drive Selection Box will pop up. Select the OS drive and Click OK.
Select Drive for Diskcleanup4. Check all the check boxes and press OK.

Tick All Boxes and Press OK

Step 2 Verify Internet explorer Settings

1. In Start Search box type Internet Explorer
2. Click on “Internet Explorer”.
Open Internet Explorer3. Goto Tools and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.


In most cases Microsoft office error code the application was unable to start correctly 0xc0000018 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 15/01/2016
Solution ID: 276536


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