This document explains how to fix Microsoft Windows error 0xc0000005 if it is not working properly or throwing an error while installing, updating or upgrading Windows.
The error message may look like:
– Windows could not search for new updates. An error occurred while checking for new updates for your computer.
– Some updated were not installed. Failed: 87 updates
Error(s) found: Code 0xc0000005 Windows update encountered an unknown error.
This solutions applies for following version of Microsoft Windows:
- Windows 7
- Windows 8
- Windows 8.1
- Windows 10
Cause of 0xc0000005 Windows Update Error Code
- Application Conflict
- Temporary Internet files location contains active threat
How to Resolve Windows Error Code 0xc0000005
Step 1: Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft Windows installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2: Disable Proxy:
1. In Start Searchbox type CMD
2. Click on CMD.
3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)
netsh winhttp import proxy source=ie
Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
You can contact our 24×7 Live support for any help during the whole process.
In most cases Microsoft Windows update error code 0xc0000005 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.