This document explains how to fix Sorry, Outlook Wasn’t Able To Complete This Request error code if it is not working properly or throwing an error while updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 9.94
Source: Memory Fault
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 9.0.8597.59551, time stamp: 0×50300685
  • Faulting module name: Outlook  error.dll, version: 9.9.1768.45342
  • Exception code: 0xe04f103e
  • Fault offset: 0xe05f086d
  • Faulting process ID: 0×623
  • Faulting application start time: 0x14ebcd1f93884441
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d8e59c94-1193-63c9-4843-3977fbb3g141

Cause of Sorry, Outlook Wasn’t Able To Complete This Request Error Code

  • DNS Conflict
  • System DLL files conflict

How to fix Outlook Error

Step 1: Disable Proxy:

1. Press down Windows Key + R and Type CMD
2. Press OK.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and hold ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 Live support for any help during the whole process. 

Step 2: Temporarily Disable Windows Firewall Setting :
1. Hold Win Key + R and Enter Firewall.cpl
2. Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases ‘Sorry, Outlook Wasn’t Able To Complete This Request’ error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

Rate this Solution
Did this article help you?
53   0      
Last Updated: 23/01/2016
Solution ID: 412073

  • Your Mailbox Has Reached Its Maximum Size Limit At Which You Cannot Send Or Receive Any More Content. Empty Your Deleted Items Folder From Outlook Or Delete Messages From Your Mailbox To Create More Space – How to Fix Steps
  • Invalid XML, the view cannot be loaded in Outlook – How to Fix Steps
  • Outlook Cannot Connect To Your Outgoing (Smtp) E-mail Server – How to Fix Steps
  • 0x8004010F Outlook Error Code – How to Fix Steps
  • Outlook won’t open Error Code – How to Fix Steps
  • 0x80042108 Outlook Error Code – How to Fix Steps
  • 0x800cccoe Outlook Error Code – How to Fix Steps
  • 80072EFE Outlook Error Code – How to Fix Steps
  • Email Address is not connected to this account – How to Fix Steps
  • Setup can not find the required Setup controller file.  Either there was a network error, an error reading from the CD, DVD, or or other installation media, or a problem with the package you downloaded. Outlook Error Code – How to Fix Steps