This document explains how to fix Microsoft Outlook won’t open error if it is not working properly or throwing an error while opening, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2007
  • Outlook 2010
  • Microsoft Office (2013/365/2016)
Outlook will not open Error Log
Avg. Time to Resolve Issue   45 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 8.23
Source: Memory Fault
Also Known as : Outlook won’t open, Outlook will not open, fehler code, foutcode , fejlkode , code d’erreur , codice di errore , feil kode , cod de eroare , código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 1.3.5235.30531, time stamp: 0×56343881
  • Faulting module name: Outlook  log.dll, version: 1.3.5826.39181
  • Exception code: 0xc05a303e
  • Fault offset: 0xd08b659d
  • Faulting process ID: 0×093
  • Faulting application start time: 0x05eeeb2d96825455
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: a5a23e67-6347-32b8-7614-3493agf4g485

Cause of Cannot Open Outlook Error Code

  • Internet connectivity issue
  • Temp store location contains active malware

How to Resolve Microsoft Outlook won’t open  Error Code

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check System Integrity

1. Press Win Key + R and Type “CMD” (without quotes)
2. Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

In most cases Outlook won’t open error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 11/02/2016
Solution ID: 168879

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