This document explains how to fix Microsoft Outlook Upgrade In Progress Stuck error code if it is not working properly or throwing an error while updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)

 

Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 5.73
Source: Application Error
Event ID: 1381
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 2.5.0463.09858, time stamp: 0×91252969
  • Faulting module name: Outlook  update.dll, version: 3.4.6970.69531
  • Exception code: 0xb09c022a
  • Fault offset: 0xa01b635d
  • Faulting process ID: 0×083
  • Faulting application start time: 0x16eadc1e07466170
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: e4b59e39-8894-63e1-1458-1528dee9d782

Cause of Outlook Upgrade In Progress Stuck Error Code

  • Internet connectivity issue
  • Junk files location contains active malware

Steps to resolve Outlook Upgrade In Progress Stuck Error

Step 1: Check Windows Firewall :

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type Firewall.cpl and Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Start Outlook in Safe Mode:
1. Hold Win Key + R and Type “Outlook /safe”
2. Click OK.

In most cases Outlook Upgrade In Progress Stuck error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 21/01/2016
Solution ID: 967133

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