This document explains how to fix error outlook alias not working not receiving mail if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2007
  • Outlook 2010
  • Microsoft Office (2013/365/2016)
outlook alias not working not receiving mail Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 6.30
Source: Incompatible System Files
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 6.3.3106.33165, time stamp: 0×70077976
  • Faulting module name: Outlook  error.dll, version: 9.3.7381.80594
  • Exception code: 0xc01f101e
  • Fault offset: 0xe09b261g
  • Faulting process ID: 0×043
  • Faulting application start time: 0x04eeeb3c75597499
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: g1d41e65-1846-77g1-2114-6961cgg2d669

Cause of Outlook Error Code:

  • Slow Internet Connection
  • Microsoft Outlook internal Application Conflict

Steps to resolve Outlook Error Outlook Alias Not Working Not Receiving Mail

Step 1: Check for system corruption

1. Press Windows Key + R and Type cmd
2. Click OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Start Outlook in Safe Mode

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type “Outlook /safe” and Press OK.

In most cases Outlook error outlook alias not working not receiving mail should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 21/02/2016
Solution ID: 838687

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