This document explains how to fix Microsoft Outlook error CRYPT32.dll if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error may look like:

– loginui.exe system error: the program can’t start because crypt32.dll is missing from your computer.  Try reinstalling the program to fix the problem.
– crypt32.dll is not compatable

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error CRYPT32.dll Outlook Overview
CRYPT32.dll Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 6.17
Source: Windows update Conflict
Event ID: 8215
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 6.3.5521.63563, time stamp: 0×70816177
  • Faulting module name: Outlook  event.dll, version: 1.8.8264.31553
  • Exception code: 0xd05f160e
  • Fault offset: 0xb01d823e
  • Faulting process ID: 0×795
  • Faulting application start time: 0x08fggf5d88744668
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: a3c25d81-5342-45b4-5633-3935dec8g792

Cause of CRYPT32.dll Outlook Error Code

  • Windows Firewall Issue
  • System DLL files conflict

Steps to resolve Outlook Error Code CRYPT32.dll

Step 1: Check Windows Firewall

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2: Start Outlook in Safe Mode:

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type “Outlook /safe” and Press OK.

In most cases Outlook error CRYPT32.dll should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 23/01/2016
Solution ID: 803310

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