This document explains how to fix  Outlook Crash Ntdll.dll 0xc0000374 error if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 1.48
Source: Application Error
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 2.2.1014.51660, time stamp: 0×50922403
  • Faulting module name: Outlook  event.dll, version: 6.0.5857.57558
  • Exception code: 0xd05f087a
  • Fault offset: 0xd05c638d
  • Faulting process ID: 0×362
  • Faulting application start time: 0x08dgeb7g54482276
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: g7g32d74-3327-39b9-7438-8866eeg7g446

Cause of Outlook Crash Ntdll.dll 0xc0000374  Error Code

  • Windows Firewall Issue
  • System DLL files conflict

How to Resolve Outlook Error

Step 1: Start Outlook in Safe Mode:

1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter “Outlook /safe” and Press OK.

Step 2: Check System Integrity:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter CMD and Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

In most cases Outlook Crash Ntdll.dll 0xc0000374 error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 05/01/2016
Solution ID: 552270

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