This document explains how to fix Microsoft Outlook Cannot Logon. Verify You Are Connected To Network And Using Proper Server And Mailbox Name error if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)

 

Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 5.56
Source: Mail size Conflict
Event ID: 3628
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Also Known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 7.7.5520.19227, time stamp: 0×68467106
  • Faulting module name: Outlook  log.dll, version: 6.0.4977.33545
  • Exception code: 0xe03f595d
  • Fault offset: 0xc01e788e
  • Faulting process ID: 0×063
  • Faulting application start time: 0x17bfbd6d77155495
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: c8g86e58-3273-25e8-9231-7389dce4c778

Cause of Outlook Cannot Logon. Verify You Are Connected To Network And Using Proper Server And Mailbox Name Error Code

  • Windows Firewall blocking the installation
  • Temporary files location is infected with active malware

How to Resolve Outlook Error

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

In most cases Outlook error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 04/01/2016
Solution ID: 154331

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