This document explains how to fix error Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
- Outlook 2016
- Outlook 365
- Outlook 2013
- Outlook 2007
- Outlook 2010
- Microsoft Office (2013/365/2016)
Cause of Error Code:
- Slow Internet Connection
- Microsoft Outlook internal Application Conflict
Steps to resolve Outlook Error Code Outlook Cannot Log On. Verify You Are Connected To The Network And Are Using The Proper Server And Mailbox Name.
Step 1: Start Outlook in Safe Mode
1. Hold Windows Key + R and Enter “Outlook /safe” (without quotes)
2. Click OK.
Step 2: Disable Proxy
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Click OK.
3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)
netsh winhttp import proxy source=ie
Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
You can contact our 24×7 Live support for any help during the whole process.
In most cases Outlook error code Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.