This document explains how to fix  “Outlook Cannot Connect To The Server. Verify That Your Computer Is Connected To The Network” error code if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2016
  • Outlook 365
  • Outlook 2013
  • Outlook 2010
  • Outlook 2007
  • Microsoft Office (2013/365/2016)
Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Hard
Log Name: Microsoft Outlook <version> 8.41
Source: DNS Error
Also known as: Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 8.7.9222.07029, time stamp: 0×58881949
  • Faulting module name: Outlook  event.dll, version: 5.8.2398.03647
  • Exception code: 0xb09c999g
  • Fault offset: 0xe01e269b
  • Faulting process ID: 0×887
  • Faulting application start time: 0x08ceff8g39342111
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: e1e74b79-4839-86f8-6162-9193bde5c695
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Cause of Outlook Error Code ‘Outlook Cannot Connect To The Server. Verify That Your Computer Is Connected To The Network’

  • Windows Firewall blocking the installation
  • Temporary Internet store location contains active threat

How to Resolve Outlook Error

Step 1: Disable any installed Antivirus/Malware/Adware Program Temporarily:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Start Outlook in Safe Mode:

1. Press Windows Key + R. Run Dialogue Box will open up.
2. Type “Outlook /safe” and Click OK.

In most cases Outlook error Outlook Cannot Connect To The Server. Verify That Your Computer Is Connected To The Network  should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 13/01/2016
Solution ID: 108162

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