This document explains how to fix Microsoft Outlook error 554 if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
The error message may look like: Server error: ‘554 5.7.1 <email redacted>: Recipient address rejected: Access denied’
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 554 Outlook Overview
Total Incidents Recorded
Issues Resolved (Percentage)
Also Known as
Outlook fehler code 554, foutcode 554, fejlkode 554, code d’erreur 554, codice di errore 554, feil kode 554, cod de eroare 554, código de error 554
554 Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 4.81
Mail size Conflict
Faulting Application Name: Microsoft Outlook <Application name>, version: 1.0.4790.60440, time stamp: 0×20660728
Faulting module name: Outlook error.dll, version: 6.6.6670.56122
Step 2:Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases Outlook error 554 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.