This document explains how to fix Microsoft Outlook 2016 Keeps On Crashing error code if it is not working properly or throwing an error while updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
- Outlook 2016
- Outlook 365
- Outlook 2013
- Outlook 2010
- Outlook 2007
- Microsoft Office (2013/365/2016)
|Avg. Time to Resolve Issue||45 mins|
|Log Name:||Microsoft Outlook <version> 5.65|
|Also known as:||Outlook fehler code, foutcode, fejlkode, code d’erreur, codice di errore, feil kode, cod de eroare, código de error|
Cause of Microsoft Outlook keeps Crashing
- Slow ISP Connection
- Junk store location is infected with active malware
How to Resolve the Error
Step 1: Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2: Check Proxy Settings:
1. Hold Windows Key + R and Enter CMD
2. Hit Enter key
3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)
netsh winhttp show proxy
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
You can contact our 24×7 Live support for any help during the whole process.
In most cases microsoft outlook keeps crashing error should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.