This document explains how to fix Microsoft Outlook error 0x8501001d if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8501001d Outlook Overview
Total Incidents Recorded 455561
Issues Resolved (Percentage) 97%
Also Known as

Outlook fehler code 0x8501001d, foutcode 0x8501001d, fejlkode 0x8501001d, code d’erreur 0x8501001d, codice di errore 0x8501001d, feil kode 0x8501001d, cod de eroare 0x8501001d, código de error 0x8501001d

0x8501001d Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Very Hard
Log Name: Microsoft Outlook <version> 3.36
Source: Windows update Conflict
Event ID: 5450
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 1.8.5063.81442, time stamp: 0×45164623
  • Faulting module name: Outlook  update.dll, version: 5.7.2505.90359
  • Exception code: 0xb03d014g
  • Fault offset: 0xb08d265a
  • Faulting process ID: 0×322
  • Faulting application start time: 0x08afec0c95748976
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: a5f29e91-4888-97g4-4472-8971eea5d382

Cause of 0x8501001d Outlook Error Code

  • DNS Conflict
  • Temp files location contains active malware

How to fix Outlook Error 0x8501001d

Step 1: Check for system corruption:

1. Press Win Key + R and Enter “CMD” (without quotes)
2. Press OK.
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Start Outlook in Safe Mode:
1. Press Windows Key + R and Enter “Outlook /safe” (without quotes)
2. Press OK.

In most cases Outlook error code 0x8501001d should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 13/01/2016
Solution ID: 614825

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