This document explains how to fix Microsoft Outlook error code 0x800CCC7D if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
The error may look like:
Task ‘XXXX – Sending’ reported error (0x800CCC7D) : ‘Your outgoing (SMTP) server does not support SSL-secured connections. If SSL-secured connections have worked in the past, contact your server administrator or Internet service provider (ISP).’
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x800CCC7D Outlook Overview
Total Incidents Recorded
Issues Resolved (Percentage)
Also Known as
Outlook fehler code 0x800CCC7D, foutcode 0x800CCC7D, fejlkode 0x800CCC7D, code d’erreur 0x800CCC7D, codice di errore 0x800CCC7D, feil kode 0x800CCC7D, cod de eroare 0x800CCC7D, código de error 0x800CCC7D
0x800CCC7D Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 7.00
Incompatible System Files
Faulting Application Name: Microsoft Outlook <Application name>, version: 7.8.4634.02959, time stamp: 0×87341463
Faulting module name: Outlook error.dll, version: 2.4.0978.47425
Step 1: Check System Integrity:
1. Press Win Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator”
Step 2:Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases Outlook error 0x800CCC7D should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.