This document explains how to fix Microsoft Outlook error  80070005 or 0x80070005 if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc..

The error message may look like:
– Task ‘SharePoint’ reported error (0x80070005) : ‘You do not have permission to view this SharePoint List (The Freedom Project – calendar). Contact the SharePoint site administrator.  HTTP 401.’

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x80070005 Outlook Overview
Total Incidents Recorded 931161
Issues Resolved (Percentage) 98%
Also Known as

Outlook fehler code 0x80070005, foutcode 0x80070005, fejlkode 0x80070005, code d’erreur 0x80070005, codice di errore 0x80070005, feil kode 0x80070005, cod de eroare 0x80070005, código de error 0x80070005

0x80070005 Error Code Log
Avg. Time to Resolve Issue   50 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 2.04
Source: Mail size Conflict
Event ID: 3186
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Memory Level
User: <Outlook username>
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 1.3.6818.59202, time stamp: 0×36580345
  • Faulting module name: Outlook  log.dll, version: 9.1.5537.96888
  • Exception code: 0xe04b040a
  • Fault offset: 0xc02e507e
  • Faulting process ID: 0×867
  • Faulting application start time: 0x11eeee6f60735465
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: c7c38e95-6469-47f5-7257-4719fdb6e228

Cause of 0x80070005 Outlook Error Code

  • Slow ISP Connection
  • System Level Conflict

How to Resolve Outlook Error Code 0x80070005

Step 1: Check System Integrity

1. In Start Searchbox type “CMD” (without quotes)
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Start Outlook in Safe Mode

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Enter “Outlook /safe” and Click OK.

In most cases Outlook error 0x80070005 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 26/01/2016
Solution ID: 848128

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