This document explains how to fix Microsoft Outlook error code 0x8004102A if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
The error may look like : “Error with Send/Receive’ during normal sync. There was an error synchronizing your folder hierarchy.”
This solutions applies for following version of Microsoft Outlook:
Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8004102A Outlook Overview
Total Incidents Recorded
Issues Resolved (Percentage)
Also Known as
Outlook fehler code 0x8004102A, foutcode 0x8004102A, fejlkode 0x8004102A, code d’erreur 0x8004102A, codice di errore 0x8004102A, feil kode 0x8004102A, cod de eroare 0x8004102A, código de error 0x8004102A
0x8004102A Error Code Log
Avg. Time to Resolve Issue
Microsoft Outlook <version> 5.17
Faulting Application Name: Microsoft Outlook <Application name>, version: 3.5.2478.11315, time stamp: 0×24059102
Faulting module name: Outlook update.dll, version: 2.0.7140.80945
Temporary files location is infected with active threat
Steps to resolve Outlook Error Code 0x8004102A
Step 1: Start Outlook in Safe Mode: 1. Hold Windows Key + R and Enter “Outlook /safe”
2. Click OK.
Step 2: Check System Integrity:
1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type CMD and Press OK.
3. In command Prompt Copy following commands (Simply select the command and press Ctrl+C and press Ctrl+V in command prompt)
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
In most cases Outlook error code 0x8004102A should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.