This document explains how to fix Microsoft Outlook error 0x8004060c if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
The error message may look like: Task ‘XXXXXX – Receiving’ reported error (0x8004060C) : ‘The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently (SHIFT + DEL) delete them.’
This solutions applies for following version of Microsoft Outlook:
Junk files location is infected with active malware
How to Resolve Outlook Error Code 0x8004060c
Step 1: Temporarily Disable any installed 3rd Party Antivirus
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
Step 2:Start Outlook in Safe Mode
1. Press Win Key + R. Run Dialogue Box will open up.
2. Type “Outlook /safe” and Press OK.
In most cases Outlook error code 0x8004060c should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.