This document explains how to fix Microsoft Outlook error 0x8004010F if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like:

  • Task  – Receiving’ reported error (0x8004010F) : ‘Outlook data file cannot be accessed.’
  • Task  – Sending and Receiving’ reported error (0x8004010F) : ‘Outlook data file cannot be accessed.’

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8004010F Outlook Overview
0x8004010F Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 6.61
Source: SSL Conflict
Event ID: 7043
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Administrator
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 6.3.7623.91306, time stamp: 0×70389244
  • Faulting module name: Outlook  update.dll, version: 1.0.2260.46336
  • Exception code: 0xb01f752c
  • Fault offset: 0xc07b891e
  • Faulting process ID: 0×849
  • Faulting application start time: 0x16ffeb8a63520955
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: d8c53g37-1185-23g7-6815-2817ffe5d399

Cause of 0x8004010F Outlook Error Code

  • Internet connectivity issue
  • System Level Conflict

How to Resolve Outlook Error 0x8004010F

Step 1: Temporarily Disable any installed 3rd Party Antivirus:

Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 2: Check Windows Firewall

1. In Start Search box type Firewall.cpl
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

In most cases Outlook error code 0x8004010F should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 22/02/2016
Solution ID: 414079

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