This document explains how to fix Microsoft Outlook error code 0x8000ffff if it is not working properly or throwing an error while installing, updating,  launching/opening, performing action like sending or receiving emails, configuring emails etc.

The error message may look like
Sending and receiving reported error “0x80004005” : The operation failed.

This solutions applies for following version of Microsoft Outlook:

  • Outlook 2007
  • Outlook 2010
  • Outlook 2013
  • Outlook 365
  • Outlook 2016
  • Microsoft Office (2013/365/2016)
Error InformationError Descripton
Error 0x8000ffff Outlook Overview
0x8000ffff Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: Microsoft Outlook <version> 3.41
Source: Incompatible System Files
Event ID: 5698
Operating System
  • Windows 7
  • Windows 8
  • Windows 10
Level: Application Level
User: <Outlook username>
Description:
  • Faulting Application Name: Microsoft Outlook <Application name>, version: 7.1.8353.70811, time stamp: 0×58357775
  • Faulting module name: Outlook  error.dll, version: 3.2.4825.73166
  • Exception code: 0xc09d352b
  • Fault offset: 0xc05a355e
  • Faulting process ID: 0×929
  • Faulting application start time: 0x17efag0b06145486
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Outlook\<appname>
  • Report ID: b1g59d25-8299-85c9-5497-5584dga4e981

Cause of 0x8000ffff Outlook Error Code

  • Internet connectivity issue
  • Temp store location is infected with active threat

How to Resolve Outlook Error 0x8000ffff

Step 1: Check for system corruption

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on cmd button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

Step 2: Check System Integrity

1. In Start Searchbox type Cmd
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “operating system” integrity it will automatically fix it.

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer Live Technician for any help during the whole process. 

In most cases Outlook error 0x8000ffff should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Outlook Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 26/01/2016
Solution ID: 999516

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