This document explains how to fix Microsoft Office Error code ‘Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re-Install Your Product.‘ if it is not working correctly or throwing an unexpected error while installing or reinstalling office.
This solution applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.
Symptoms of Error Code
- You will receive an Error Message while opening/installing Microsoft Office. The error may look like “Microsoft Office Has Encountered A Problem With Licensing And Will Need To Close. If This Problem Persists, Uninstall And Re-Install Your Product“.
- System may freeze at times
- Microsoft Office Apps freezes regularly.
Cause of the Error
- Corrupt Core office files
- DNS Conflict
- Temp files location contains active malware
User Guide to Resolve this ErrorStep 1 Check Proxy Server Settings
1. In Start Search box type “CMD” (without quotes)
2. Click on CMD.
3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)
netsh winhttp show proxy
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.
You can contact our 24×7 customer support for any help during the whole process.
Step 2: Verify Internet Settings Configuration
1. In Start Search box type “iexplore” (without quotes)
2. Click on “Internet Explorer”.
3. Press Alt+T and Select Internet Options
4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
5. Press OK.
Step 3 Steps to do Disk cleanup:
1. In Start Search box enter the Cleanmgr
2. Select Disk Cleanup.
3. Drive Selection Box will pop up. Select your System drive and Click OK.
4. Tick all the check boxes and Click OK.
In most cases error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.
Recently Added Errors: