This document explains how to fix Microsoft Outlook Cannot Open Your Default E-mail Folders. The Information Store Could Not Be Opened error if it is not working properly or throwing an error while installing, updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
- Outlook 2016
- Outlook 365
- Outlook 2013
- Outlook 2010
- Outlook 2007
- Microsoft Office (2013/365/2016)
|Avg. Time to Resolve Issue||45 mins|
|Log Name:||Microsoft Outlook <version> 3.73|
|Source:||Incompatible System Files|
Cause of Outlook Cannot Open Your Default E-mail Folders Error Code
- DNS Conflict
- System Level Conflict
How to fix Outlook Error Code
Step 1: Check System Integrity:
1. Press Windows Key + R and Type cmd
2. Click OK.
3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator”
You can contact our 24×7 customer Live Technician for any help during the whole process.
Step 2: Start Outlook in Safe Mode:
1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter “Outlook /safe” and Press OK.
In most cases Outlook Cannot Open Your Default E-mail Folders error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.