This document explains how to fix Microsoft Outlook “Cannot Move The Items. The Item Cannot Be Moved. It Was Already Moved Or Deleted, Access Was Denied Or The Server Unavailable” error if it is not working properly or throwing an error while updating, launching/opening, performing action like sending or receiving emails, configuring emails etc.
This solutions applies for following version of Microsoft Outlook:
- Outlook 2016
- Outlook 365
- Outlook 2013
- Outlook 2010
- Outlook 2007
- Microsoft Office (2013/365/2016)
|Avg. Time to Resolve Issue||50 mins|
|Log Name:||Microsoft Outlook <version> 3.64|
Cause of Outlook Error Code
- Internet connectivity issue
- System DLL files conflict
Steps to resolve Outlook Error
Step 1: Check Windows Firewall :
1. Hold Windows Key + R and Type Firewall.cpl
2. Press OK.
3. Click on “Turn Windows Firewall On or Off”
4. In Private network Setting, select “Turn off Windows firewall (not recommended)”
5. Do the same for Public Network Setting.
6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.
Step 2: Disable any installed Antivirus/Malware/Adware Program Temporarily:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.
In most cases Outlook Cannot Move The Items. The Item Cannot Be Moved. It Was Already Moved Or Deleted, Access Was Denied Or The Server Unavailable error code should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.