This document explains how to fix Microsoft Office Error code 30183-1011 (2147954429) if it is not working correctly or throwing an unexpected error during installation. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30183-1011 (2147954429) generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30183-1011 (2147954429) Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Critical
Log Name: Microsoft Office <version> 9.19
Source: System Error
Event ID: 8004
Task Category: (188)
Level: Administrator
User: <Windows username>
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 9.6.0660.99804, time stamp: 0×90991066
  • Faulting module name: Office log.dll, version: 5.7.4997.49869, time stamp: 0×30197045, time stamp: 0×40536776
  • Exception code: 0xe09f340g
  • Fault offset: 0xd07c377g
  • Faulting process ID: 0×248
  • Faulting application start time: 0x08bgdg0g75134731
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: g9f55f37-9267-95a3-9125-3155agd3g788
Table of contents

Symptoms of Error Code

  • You will get following error message when trying to install or upgrade Microsoft Office
    We can’t continue because we weren’t able to download a required file. Please make sure you’re connected to the internet
  • Slow Overall System Performance
  • Microsoft Office Apps stops responding.

Cause of 30183-1011 (2147954429) Error Code

  • Corrupt System Files
  • Proxy issue
  • System Level Conflict

How to fix Error Code 30183-1011 (2147954429)

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Windows Firewall :

1. Press Win Key + R. Run Dialogue Box will open up.
2. Enter Firewall.cpl and Click OK.

3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2 Temporarily Disable any installed 3rd Party Antivirus:
Some times Antivirus/Malware/Adware programs mark Microsoft office installer files as Spam and block it from installing. Please refer your vendors website for disabling it temporarily. Once installation is done you can activate it again.

Step 3 Check for corrupt system files:

1. In Start Searchbox type “cmd” (without quotes)
2. Click on CMD
open command prompt3. In command Prompt Copy following commands (Simply select the command and hold Ctrl+C and press Ctrl+V in command prompt)

 sfc /scannow 

sfc scannow
The system will take some time to check. Let it run for a while. If it finds any issues in “os” integrity it will automatically fix it.
Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

 You can contact our 24×7 customer support for any help during the whole process. 

In most cases error code 30183-1011 (2147954429) should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 24/01/2016
Solution ID: 274199

 

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