This document explains how to fix Microsoft Office Error code 30094-1011 if it is not working correctly or throwing an unexpected error while installing office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 30094-1011 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
30094-1011 Error Code Log
Avg. Time to Resolve Issue   40 mins
Difficulty Critical
Log Name: Microsoft Office <version> 8.40
Source: Incompatible System Files
Event ID: 8964
Task Category: (508)
Level: System Level
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 3.9.6353.61763, time stamp: 0×81206607
  • Faulting module name: Office event.dll, version: 9.7.3519.20130, time stamp: 0×46143432, time stamp: 0×52812032
  • Exception code: 0xa02c757b
  • Fault offset: 0xe08f216c
  • Faulting process ID: 0×128
  • Faulting application start time: 0x13abee4a86768224
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: a8g89g83-1922-27g5-7389-3636dbe5e742
Table of contents

Symptoms of Error Code

  • You will receive an Error Message while installing Microsoft Office. The error may look like “Something went wrong. Error code 30094-1011
  • System may freeze time to time
  • Ms Office Application Will stop working.

Cause of 30094-1011 Error Code

  • Corrupt System Files
  • Slow ISP Connection
  • Temporary store location is infected with active threat

Steps to resolve Error Code 30094-1011

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Temporarily Disable Windows Firewall Setting :

1. In Start Search box type “Firewall.cpl” (without quotes)
Open Windows Firewall2. Click on Windows Firewall.
3. Click on “Turn Windows Firewall On or Off
Turn Windows Firewall on or off4. In Private network Setting, select “Turn off Windows firewall (not recommended)
5. Do the same for Public Network Setting.
Disable Windows Firewall6. Press OK.
Note: After the issue is resolved you must turn the Windows Firewall on.

Step 2 Check Internet explorer Settings :

1. In Start Search box type Internet Explorer
2. Click on “Internet Explorer”.
Open Internet Explorer3. Goto Tools and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.

In most cases error code 30094-1011 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 06/02/2016
Solution ID: 582128

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