This document explains how to fix Microsoft Office Error code 3008-27 if it is not working correctly or throwing an unexpected error while updating or installing office. This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 3008-27 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
3008-27 Error Code Log
Avg. Time to Resolve Issue   30 mins
Difficulty Critical
Log Name: Microsoft Office <version> 4.07
Source: Windows Update Error
Event ID: 7677
Task Category: (203)
Level: System Level
User: <Windows username>
  • Faulting application name: Microsoft Office <Application name>, version: 2.4.9952.18795, time stamp: 0×44618725
  • Faulting module name: Office log.dll, version: 1.9.4444.29748, time stamp: 0×72094970, time stamp: 0×23918689
  • Exception code: 0xc04g843f
  • Fault offset: 0xc08e755b
  • Faulting process ID: 0×755
  • Faulting application start time: 0x05efee6a29741363
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: d1d47f16-5782-39f6-6733-6193aeb5b254
Table of contents

Symptoms of Error Code

  • You will receive an Error Message while installing/updating Microsoft Office
  • Slow down overall Windows speed
  • Ms Office Application Will stop working.

Cause of 3008-27 Error Code

  • Corrupt Office application files
  • DNS Conflict
  • Microsoft office internal Application Conflict

Steps to resolve Error Code 3008-27

The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Proxy Settings

1. In Start Searchbox type “CMD” (without qoutes)
2. Click on CMD.
Office Resolve Error Proxy Check 3. In command Prompt Copy following commands (Simply select the command and press ctrl+c and press ctrl+v in command prompt)

 netsh winhttp show proxy 

Check Proxy Setting

Note: You will need Administrator Access to Run the above command. Simply Right Click on CMD button and select “Run as Administrator

If you get the message “Direct Access (no proxy server)“, continue to the next step otherwise disable proxy from Network Settings.

 You can contact our 24×7 customer support for any help during the whole process. 

Step 2 Steps to perform Disk cleanup

1. Press Win Key + R and Type Cleanmgr
2. Press OK.

Step Fix 3008-273. Drive Selection Box will pop up. Select the Operating System drive and Click OK.
Select Drive for Diskcleanup4. Check all the check boxes and press OK.

Tick All Boxes and Press OK


In most cases error code 3008-27 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 21/01/2016
Solution ID: 176540


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