This document explains how to fix Microsoft Office 2013/365/2016 install Error code 1603 if it is not working correctly or throwing an unexpected error 30102-40 (1603) . This solutions applies for Office Home, Office Personal, Office University, Office Academy, Office for business, Office Professional, Office Professional Plus, Office 365, Office 2013, and Office 2016. The error 1603 generally occurs while installing Office, Upgrading office, Opening Office, launching Office, removing/uninstalling Microsoft office or while applying windows updates. This error applies to all Microsoft office Products (Word, Excel, PowerPoint, Outlook, OneNote, Access, Project, Publisher, Visio, Infopath) and the error generally occurs in Windows 10, Windows 8, Windows 8.1, Windows 7, Windows Vista, Windows XP and other Microsoft Windows Editions.

Error InformationError Descripton
1603 Error Code Log
Avg. Time to Resolve Issue   45 mins
Difficulty Hard
Log Name: Microsoft Office <version> 7.26
Source: Windows Update Error
Event ID: 6601
Task Category: (692)
Level: Memory Level
User: <Windows username>
Description:
  • Faulting application name: Microsoft Office <Application name>, version: 9.0.5245.38393, time stamp: 0×97210507
  • Faulting module name: Office update.dll, version: 5.1.4404.35038, time stamp: 0×54847495, time stamp: 0×45573951
  • Exception code: 0xd03f264g
  • Fault offset: 0xe09e694c
  • Faulting process ID: 0×737
  • Faulting application start time: 0x05aecg7f42360448
  • Faulting application path: ~<userpath>
  • Faulting module path: ~C:\Program Files (x86)\Microsoft Office\<appname>
  • Report ID: f9b11e74-5516-44d8-6928-9391dee8b915
Table of contents

Symptoms of Error Code

  • You will get an Error Message while opening/installing Ms Office
  • High memory usage
  • Microsoft Office Application Will Stop.

Cause of 1603 Error Code

  • Corrupt System files
  • Proxy issue
  • System DLL files conflict

How to fix Error Code 1603

Disclaimer
The steps given below should be followed under strict supervision of a Computer Expert. We are not responsible if anything goes wrong with your PC following the steps. All the steps given above are indicative and should resolve the problem in most cases.  You can contact our 24×7 technical support for guaranteed resolution of the issue.
Step 1 Check Internet Settings :

1. Hold Win Key + R. Run Dialogue Box will open up.
2. Type iexplore and Click OK.

Open Internet Explorer3. Press Alt+T and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.

Step 2 Steps to perform Disk cleanup:

1. Hold Win Key + R. Run Dialog Box will open up.
2. Enter Cleanmgr and Press OK.

Step Fix 16033. Drive Selection Box will pop up. Select your OS drive and Click OK.
Select Drive for Diskcleanup4. Select all the check boxes and press OK.

Tick All Boxes and Press OK

Step 3 Verify Internet explorer Settings Configuration:

1. Hold Windows Key + R. Run Dialogue Box will open up.
2. Type inetcpl.cpl and Press OK.

Open Internet Explorer3. Press Alt+T and Select Internet Options
Select Internet Options From tools menu4. Select Security Tab and Click on “Reset all zones to default level” if the button is active.
Reset Internet Settings
5. Press OK.

In most cases error code 1603 should be resolved by following above steps. If however the issue still persists it means there is some critical issue with your system which needs to be fixed manually and is recommended to be done by an experienced Computer Technician.

You can chat one-on-one with one of our Technical Support Representative 24/7 by clicking on the Chat button.

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Last Updated: 23/02/2016
Solution ID: 915230

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